FAQs
Ordering
How do I place an order?
How do I place an order?
Super easy. There is a way to order for everyone. You can order online, easy order (order a dozen +2x spreads, mix & match a bag + spreads, email an order to: orders@realbagels.com.au. Visit our How to Order page for more options.
What is the deadline to order?
What is the deadline to order?
For local Mornington Peninsula delivery, place your order by Saturday at 4am to receive delivery that same Saturday between 8–10 am.
What if I have a question?
What if I have a question?
Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 24 hours, 7 days. You can also email our customer service team directly: info@realbagels.com.au
Can I subscribe instead?
Can I subscribe instead?
Yes! With a subscription you can:
- Choose your frequency (weekly, fortnightly, monthly)
- Pause, skip, or cancel anytime
- Lock in your favourite flavours or rotate selections
- Get priority access to limited‑edition bagels and spreads
Visit the respective product page to select a frequency and subscribe.
Delivery
Where do you deliver to?
Where do you deliver to?
Arthurs Seat, Balnarring, Balnarring Beach, Baxter, Bittern, Blairgowrie, Boneo, Cape Schanck, Crib Point, Dromana, Fingal, Flinders, Frankston South, Hastings, HMAS Cerberus, Kunyung, Main Ridge, McCrae, Merricks, Merricks Beach, Merricks North, Moorooduc, Mornington, Mount Eliza, Mount Martha, Point Leo, Portsea, Red Hill, Red Hill South, Rosebud, Rosebud Plaza, Rosebud West, Rye, Safety Beach, Shoreham, Somers, Somerville, Sorrento, St Andrews Beach, Tootgarook, Tuerong, and Tyabb
How long will it take to receive my order?
How long will it take to receive my order?
We currently offer local deliver on Saturdays.
Products & Ingredients
What types of bagels and spreads do you offer?
What types of bagels and spreads do you offer?
Bagels: Plain, Onion, Garlic, Poppy Seed, Mixed Sesame, Everything, and rotating limited flavours. All hand-shaped, kettle-boiled, and baked fresh.
Spreads: Plain, Spring Onion, plus special limited‑edition flavours for local deliveries.
What are in the bagels?
What are in the bagels?
Ingredients: flour, water, salt, sugar, malt extract, and egg whites (for coating). Everything Bagel adds onion, garlic, sesame and poppy seeds. No preservatives, just honest ingredients you can pronounce.
What about allergens?
What about allergens?
Products may contain: Wheat (gluten), Barley (gluten), Egg, Milk (dairy), and Sesame.
Cross-contact with nuts and soy is possible. Contact us with any specific dietary concerns.
Storage & Reheating
How do I store & reheat my bagels?
How do I store & reheat my bagels?
Short-term: Keep bagels in a paper bag inside an airtight container for up to 2 days.
Freezing: Best frozen the day they arrive. Slice before freezing for easy toasting.
Reheating: Toast from frozen, or warm in a 160°C oven for 8–10 mins for a fresh-baked feel.
Why Real Bagels?
What makes your bagels “real”?
What makes your bagels “real”?
Traditional kettle-boiling, dough proofing for chew and crust, and hand-rolling every bagel—no machines, no preservatives, just traditional technique and simple ingredients.
How do Real Bagels compare to other styles?
How do Real Bagels compare to other styles?
Inspired by New York and Montreal styles—but adapted for the Mornington Peninsula. Real Bagels focus on chew, shine, and honest ingredients using traditional, small-batch methods.
Other Questions
Where are you located?
Where are you located?
Mornington. Service the Mornington Peninsula on Saturdays.
Do you have a store?
Do you have a store?
We are working on opening a store in Mornington and actively looking for a great site. We wanted to start spreading some love around the peninsula with delivery and also start working on where our next store(s) will be. We'd love to be in Rosebud so we can serve Dromana and Rye, as well as Sorrento to better serve the southern end of Mornington Peninsula.
